We will aim to deliver your order to you within 1 - 3 business days from dispatch. However, there may be slight delays due to COVID-19 or other unforseen delays with our delivery network.
- All orders are dispatched from our warehouse in Melbourne, Australia and are sent via DHL.
- Orders placed before 12pm NZST weekdays will be dispatched same day.
- Orders placed after 12pm NZST will be dispatched the following business day.
- Orders require Signature On Delivery (We cannot be responsible for delivery for orders that have requested Safe Drop).
- Postage is free for orders $150 or more and Gift Cards. Orders under $150 will incur a $10 shipping fee (flat rate)
- During Promotion and Sale periods, there may be slight delays in receiving your order due to increased volumes. You will be advised of any expected delays during the checkout process.
- Once your parcel has been scanned by the freight carrier you will be able to track your order.
- Dispatch of orders may be delayed where address or payment information requires correction or verification.
- For further information on the status of your order please contact our E-boutique Team on + 61 03 8290 0500
You can track your item here.