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KOOKAÏ proudly offers Afterpay as a payment option for purchases made through our E-Boutique.

Afterpay is an interest free, deferred payment method that allows you to shop now, receive now, and pay later via four equal fortnightly installments.


Making a payment with Afterpay

You can complete your KOOKAÏ E-Boutique purchase with Afterpay by selecting ‘Afterpay’ as your payment method at checkout and entering in your existing Afterpay account details or registering for a new Afterpay account. 

For customers using Afterpay for the first time, your first installment will be processed at the time of purchase. For existing Afterpay customers, your first instalment will be processed 14 days from the date of purchase. There is no minimum purchase requirement to use Afterpay in the KOOKAÏ E-Boutique, however maximum transaction limits apply to your Afterpay account, which may vary from time to time. You can check your personal transaction limit by logging into your Afterpay account. Afterpay may require ID Verification to use Afterpay as a payment option. For more information on this process please visit the Afterpay Website. 

Please note, Afterpay may impose late payment fees if you are unable to make a payment by the scheduled date. Late payments currently incur a $10 late payment fee, with an additional $7 fee where a payment remains outstanding for a total period of 7 days. If you have any questions in relation to fees, payments or your Afterpay account, please contact Afterpay directly as KOOKAÏ are unable to assist with enquiries relating to fees or accounts.

For full details on registering for an Afterpay account, including eligibility and other terms and conditions, please visit the Afterpay website. 


Returning items purchased with Afterpay

Purchases made through Afterpay in the KOOKAÏ E-Boutique are subject to the same Returns and Exchange policy as for purchases via other payment methods.

Where you are entitled to a refund of your order, any remaining installments left on your Afterpay payment plan will be cancelled, and the amount paid to date will be refunded to you directly by Afterpay.

If you have any further questions about purchasing from the KOOKAÏ E-Boutique with Afterpay, please contact us.